PWA member brochures
Medihelp is moving away from paper-based projects and introduced fully digital member brochures in 2022 that can be stored on any device for quick access.
I was responsible for the user flow, usability, UI and UX
We conducted the project with these 6 UX design steps:
Design & development toolkit
Members need to have information that is up to date, easy to access, and always available. Providing the member guide as a PWA was the perfect solution for a new paperless environment.
User research was focused on the UI trend in popular PWAs –
especially the mobile app functionality of Yummly.com
Sketch & design
I created the full set of high-fidelity ideations to be discussed with stakeholders before we started development.
Implementation & evaluation
The digital member brochure PWAs were launched January 2022, and as this is an ongoing project we will evaluate and improve on an ongoing basis.